Frequently Asked Questions
Everything you need to know about your GLD experience.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Please note that custom or made-to-order jewelry pieces may require additional processing time as specified on the product page.
What is your return and exchange policy?
We offer a 14-day return policy for most items in their original, unworn condition. Please note that custom-made items and earrings are final sale due to hygiene and production standards.
Does GLD jewelry come with a warranty?
Yes, we stand by our quality. All GLD products are backed by a Lifetime Warranty that covers one-time repairs or replacements for any manufacturing defects or breakage.
What materials are used in your jewelry?
Our pieces are crafted using premium materials, including 14k or 18k Gold plating over high-grade 925 Sterling Silver or brass, as well as Solid Gold options. We use hand-set CZ stones or VS diamonds depending on the collection.
How should I care for my GLD pieces?
To maintain the shine of your jewelry, keep it dry and avoid contact with sweat, perfumes, or harsh chemicals. Clean gently with a soft microfiber cloth after each wear.
Do you offer international shipping?
Yes, we ship to over 150 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.